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Japan Airlines Faces Flight Delays Following Cyberattack

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Japan Airlines experienced significant flight delays and halted ticket sales due to a cyberattack on December 26, 2024, marking a troubling trend of cybersecurity threats in Japan.


Cyberattack Disrupts Japan Airlines Operations

Japan Airlines (JAL) confirmed on December 26, 2024, that it fell victim to a cyberattack that resulted in significant disruptions, including flight delays and a halt in ticket sales for both domestic and international flights. The cyber incident began at 7:24 a.m. JST (22:24 GMT on December 25) when the airline's computer systems experienced a failure that could potentially impact flight operations. A spokesperson for JAL stated, "We are coping with the situation," and later reported that the cause of the outage had been identified and addressed, with ongoing checks on the system's recovery status.

The attack led to delays for at least 14 domestic flights, with some experiencing delays of up to an hour. International flights were also affected, although no major disruptions were reported. JAL's baggage check-in system faced significant issues, contributing to the delays at various Japanese airports. Following the incident, JAL shares fell by as much as 2.5% in morning trading on the Tokyo Stock Exchange but later recovered slightly to a 1.3% decline by 0200 GMT.

Context of Cybersecurity Threats in Japan

This incident is part of a troubling trend of cyberattacks targeting Japanese companies and agencies. Earlier in 2023, the Japan Aerospace Exploration Agency (JAXA) reported unauthorized access to its systems, compromising some data security. Additionally, the port of Nagoya, a critical hub for maritime traffic, was paralyzed by a ransomware attack attributed to the Russian-speaking hacking group LockBit. The National Cyber Security Center (NISC) in Japan also faced infiltration by hackers for an extended period, highlighting vulnerabilities in the country's cybersecurity infrastructure.

In recent years, major corporations like Toyota have experienced significant disruptions due to cyberattacks, including a day-long production halt in February 2022 caused by an attack on a supplier. More recently, the popular video-sharing platform Niconico was forced to suspend services in June 2024 due to a large-scale cyber incident.

Implications for the Aviation Industry

The ongoing threat of cyberattacks poses serious implications for the aviation industry, as airlines increasingly rely on digital systems for operations. The incident with Japan Airlines underscores the need for robust cybersecurity measures to protect sensitive operational data and ensure the safety and reliability of air travel. As the frequency of such attacks rises, airlines and regulatory bodies must prioritize enhancing their cybersecurity frameworks to mitigate risks and safeguard passenger services.

Clam Reports
Refs: | Le Parisien | Le Figaro |

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