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Russians Warned of New Fraud Scheme Targeting Gosuslugi Accounts

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Russians are being warned about a new fraud scheme involving fake support service numbers for the Gosuslugi portal, as scammers employ sophisticated tactics to steal user accounts.

The rise of sophisticated online scams demonstrates the need for increased public awareness and education on cybersecurity measures.

The use of artificial intelligence in phishing schemes indicates a troubling trend in the evolution of cybercrime, making it harder for users to discern legitimate communication from fraudulent attempts.

As scammers continue to refine their tactics, it is likely that more users will fall victim to these schemes unless proactive measures are taken to educate the public on identifying and avoiding fraud.

The ongoing development of AI technology may lead to even more advanced phishing attacks, prompting a need for enhanced security protocols from service providers.


Fraudsters in Russia have devised a new scheme targeting users of the government service portal, Gosuslugi, by creating fake support service websites and distributing counterfeit contact numbers. This alarming trend was highlighted by the Russian vulnerability and data leak intelligence service, DLBI, which reported that these fraudulent activities allow attackers to gain unauthorized access to user accounts. Experts have noted that in addition to traditional methods of extracting confirmation codes via SMS, scammers are now employing more sophisticated tactics to mislead users.

The scheme involves the creation of fake reference sites that appear in top search engine results, leading users to believe they are contacting legitimate support services. Scammers also send SMS messages to potential victims, claiming there has been an unsuccessful login attempt, and provide a fake support number. When users call this number, they inadvertently connect with fraudsters who manipulate them into providing sensitive information or following harmful instructions.

DLBI founder Ashot Oganesyan cautioned that while this method is not yet widespread due to its complexity and the effort required to promote fake sites, its potential for growth is concerning. He emphasized the importance of users verifying support numbers against the official Gosuslugi website to safeguard their accounts.

In a related development, the Russian Ministry of Internal Affairs has alerted citizens to a surge in phishing attacks targeting Gmail users, where attackers utilize artificial intelligence to simulate Google support calls. This new wave of fraud is expected to escalate in the coming days, necessitating vigilance from users and the platform alike.

Additionally, a new type of fraud has emerged on Telegram, where scammers lure users with fake job offers from reputable companies. Victims are directed to fraudulent websites where they are tricked into providing personal information or making payments under false pretenses. The Ministry of Internal Affairs reported over 91,000 fraud-related requests from January to October 2024, highlighting the growing threat of personal data theft.

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