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France Launches 3677 Hotline to Combat Animal Abuse Effectively

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France has introduced 3677, a national hotline to report animal abuse. This initiative by the CNPA aims to streamline reporting, reduce state service workloads, and gather reliable statistics to improve animal welfare policies.


Introduction of 3677: A Milestone for Animal Protection in France

The National Council for Animal Protection (CNPA) has launched a significant initiative to combat animal abuse in France. On Monday, the CNPA introduced 3677, a national telephone line designed to streamline the reporting of animal mistreatment. This service aims to direct callers to the appropriate authority swiftly, thereby reducing the workload on state services such as the Internal Security Forces (FSI), the Directorate Department of Population Protection (DDPP), firefighters, and town halls.

How 3677 Operates

Operational seven days a week, 3677 is managed by a team of trained teleoperators based in Paris. These professionals follow a procedure approved by law enforcement, ensuring optimal monitoring and effective response. Depending on the situation, calls are directed to the relevant authorities, such as the gendarmerie, police, or firefighters. The CNPA is also supported by animal protection associations (APAs), lawyers, veterinarians, and police officers to provide comprehensive assistance.

The Impact and Goals of 3677

The establishment of 3677 is a major advancement for animal welfare in France. According to a study by Woopets, only 27% of people who witnessed animal mistreatment preferred a straightforward reporting procedure, while 31% faced difficulties in reporting such cases. The 3677 number is easy to remember and ensures a quick response, making it easier for witnesses to report abuse. Moreover, the CNPA aims to use the data collected from these calls to support the development of public policies favoring animal welfare. This initiative, spearheaded by Loïc Dombreval, president of the CNPA and a former veterinarian, also seeks to avoid multiple and unfounded reports, ensuring that genuine cases of abuse are prioritized and addressed effectively.

  • Loïc Dombreval, the president of the CNPA, played a crucial role in the creation of 3677. He has a history of advocating for animal rights, including his involvement in the law of November 30, 2021, which aims to fight against animal abuse. Dombreval emphasizes that the primary goal of 3677 is to make it easier for people to report animal mistreatment and to ensure that animals are removed from harmful situations as quickly as possible.
  • The 3677 hotline is not just about reporting; it also serves as a tool for gathering reliable statistics on animal abuse in France. This data is expected to influence public policies and bring about more robust measures for animal protection. Despite not receiving any state subsidies, the CNPA ensures that all reports made through 3677 will be treated as a priority by state services.
  • The hotline is equipped to handle reports involving various animals, whether it's a dog suffering from repeated abuse, a neglected horse, or an animal mistreated in a zoo or circus. By providing a centralized and efficient reporting system, 3677 aims to significantly improve animal welfare across France.
Clam Reports
Refs: | Le Parisien | Le Figaro |

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